{"id":1037,"date":"2023-08-11T17:09:31","date_gmt":"2023-08-11T14:09:31","guid":{"rendered":"https:\/\/www.cozclos.com\/refund_returns\/"},"modified":"2024-04-15T10:45:42","modified_gmt":"2024-04-15T07:45:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.cozclos.com\/en\/refund_returns\/","title":{"rendered":"Return and Exchange"},"content":{"rendered":"<ul>\n<li id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">The return of goods is carried out in accordance with the Law of Ukraine &#8220;On the Protection of Consumer Rights&#8221;. <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">You can exchange the product for a similar one or return it within 14 days from the moment of delivery and receipt. <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">The exchange\/return of goods takes place under the following conditions: <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">&#8211; the product was not in use; <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">&#8211; all tags and shortcuts are saved; <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">&#8211; the integrity of the set and packaging is not violated; <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">&#8211; a saved check confirming payment (payment receipt); <\/span><\/li>\n<li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">&#8211; the product does not fall into the list of goods of proper quality, the return of which is limited by the decision of the Cabinet of Ministers of Ukraine dated March 19, 1994 to 172. (individual tailoring, cutting to height, change of model, individual color)<\/span><\/li>\n<\/ul>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span style=\"font-size: 14pt;\"><span class=\"Y2IQFc\" lang=\"en\">Shipping costs are non-refundable. <\/span><\/span><\/p>\n<p class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span style=\"font-size: 14pt;\"><span class=\"Y2IQFc\" lang=\"en\">Buyer is responsible for return postage Product exchanges and refunds are processed within 7 days. <\/span><\/span><\/p>\n<p class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span style=\"font-size: 14pt;\"><span class=\"Y2IQFc\" lang=\"en\">To exchange the product, you need to fill out and send the application together with the product <\/span> <a href=\"https:\/\/drive.google.com\/file\/d\/1VUiNV0yqTrv4rhOnPVFH0g1qVqHP-jiA\/view?usp=sharing\">https:\/\/shorturl.at\/mAORT<\/a><\/span><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\" data-ved=\"2ahUKEwjRztn1qqGEAxXY9wIHHTC-AwgQ3ewLegQIBhAU\"><span class=\"Y2IQFc\" lang=\"en\" style=\"font-size: 14pt;\">To get a refund, you need to print out the application and the payment receipt, fill it out and send it together with the product <\/span><a style=\"font-size: 14pt;\" href=\"https:\/\/drive.google.com\/file\/d\/1a1uQuuD-MbQGL6LzulAs6r4owGfjAz2r\/view?usp=sharing\">https:\/\/shorturl.at\/DMN34<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The return of goods is carried out in accordance with the Law of Ukraine &#8220;On the Protection of Consumer Rights&#8221;. You can exchange the product for a similar one or return it within 14 days from the moment of delivery and receipt. The exchange\/return of goods takes place under the following conditions: &#8211; the product [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1037","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return and Exchange - Cozclos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cozclos.com\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Exchange - Cozclos\" \/>\n<meta property=\"og:description\" content=\"The return of goods is carried out in accordance with the Law of Ukraine &#8220;On the Protection of Consumer Rights&#8221;. 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